Privacy Policy

Supreme World Travel Ltd trading as Hajj and Umra Express

Last Updated: [Insert Date]

This Privacy Policy describes how Supreme World Travel Ltd, trading as Hajj and Umra Express (“we”, “us”, or “our”), collects, uses, and protects your personal information when you visit our website, make a booking, or otherwise interact with us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Supreme World Travel Ltd
Trading as Hajj and Umra Express
ATOL Number: 9382
Registered Office: [Insert address]
Email: umrah@travelexpressuk.com
Telephone: [Insert phone number]

2. Information We Collect

Personal details (name, date of birth, gender)
Contact information (address, phone number, email)
Passport and visa information
Payment details (processed securely by third parties)
Travel preferences and special requirements
Device and browsing information (IP address, cookies, browser type)

3. How We Use Your Information

Purpose Legal Basis
Process bookings, reservations, and travel arrangements Performance of a contract
Communicate with you about your booking or enquiry Legitimate interest / contract
Provide visa, flight, and accommodation services Performance of a contract
Comply with legal and regulatory obligations (e.g. ATOL, CAA, immigration) Legal obligation
Send marketing communications Consent
Improve our website and customer service Legitimate interest

4. Marketing Communications

We may send you marketing communications if you have opted in or if you are an existing customer. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

5. Sharing Your Information

We may share your data with:

6. International Transfers

Your data may be transferred outside the UK (for example, to Saudi Arabia for Hajj and Umrah arrangements). We ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes it was collected for and comply with legal obligations: Booking and transaction data: up to 6 years (for ATOL and tax compliance) Marketing data: until you withdraw consent

8. Data Security

We take technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Payment data is processed securely by PCI-DSS compliant providers.

9. Your Rights

To exercise your rights, contact us at umrah@travelexpressuk.com.

10. Cookies

Our website uses cookies to improve your experience. For full details, see our Cookies Policy.

11. Links to Other Websites

Our site may include links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing personal data.

12. Children’s Privacy

We do not knowingly collect information from children under 16 except as necessary for family bookings and only with parental consent.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page.

14. Contact Us

If you have any questions or complaints, contact:

Data Protection Officer
Supreme World Travel Ltd
trading as Hajj and Umra Express
ATOL No: 9382
Email: umrah@travelexpressuk.com
Address: [Insert registered address]
Telephone: [Insert phone number]

If you are not satisfied, you may contact the Information Commissioner's Office (ICO).

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    Address

    1080 Brickell Ave - Miami

    United States of America

    Email

    info@travel.com

    Phone

    Travel Agency +1 473 483 384

    Info Insurance +1 395 393 595

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