Discover the World, one Full Adventure at a Time!
Our Contacts
Address
1080 Brickell Ave - Miami
United States of America
info@travel.com
Phone
Travel Agency +1 473 483 384
Info Insurance +1 395 393 595
These Terms and Conditions govern all bookings made with Hajj and Umra Express, a trading name of Supreme World Travel Ltd (Company Registration No. [insert number]), whose registered office is [insert address]. By making a booking with us, you agree to be bound by these Terms and Conditions, which form a contract between you (the “Client” or “Passenger”) and Supreme World Travel Ltd (“we,” “us,” or “our”).
ATOL Protection Notice (required wording): Supreme World Travel Ltd trading as Hajj and Umra Express is ATOL Protected (ATOL No. 9382). All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay, you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels, and other services) is listed on it. Please see our booking conditions for further information or, for more information about financial protection and the ATOL Certificate, visit www.atol.org.uk/ATOLCertificate.
We make every effort to operate trips as booked, but circumstances beyond our control may require changes. Minor changes (flight times, airlines, or hotels of a similar standard) may occur. Significant changes will give you the choice of:
You are responsible for holding a valid passport (minimum six months’ validity) and obtaining necessary visas. We can assist but cannot be held responsible for delays or refusals by authorities. Ensure compliance with vaccination and health requirements for your destination.
Adequate travel insurance covering medical expenses, cancellations, personal liability, and repatriation is mandatory. Proof of insurance must be provided prior to departure.
All passengers must behave respectfully and in accordance with Islamic principles and host country laws. We reserve the right to terminate travel arrangements without refund if behaviour is inappropriate.
We accept responsibility for proper performance of services included in your holiday as per the Package Travel and Linked Travel Arrangements Regulations 2018. We are not liable for loss, injury, or damage arising from third-party acts, unforeseeable events (e.g. natural disasters, political unrest, flight cancellations), or your failure to comply with local laws. Our liability shall not exceed the total cost of your booking.
Flight timings and carriers are subject to change. We are not responsible for delays or cancellations by airlines. All flight-inclusive packages are ATOL protected (ATOL 9382).
Accommodation will be provided as described in your itinerary. Standards may differ from the UK. Room allocations and proximity to landmarks (e.g. Haram) cannot be guaranteed.
All Hajj and Umrah services are governed by the Ministry of Hajj and Umrah (Saudi Arabia) and the Nusuk system. You are responsible for registration and visa compliance. Itineraries may change due to government allocation, flight schedules, or crowd management.
If you experience issues during your trip, notify our representative or supplier immediately. If unresolved, submit your complaint in writing within 28 days of returning to the UK.
We comply with the UK Data Protection Act 2018 and UK GDPR. Your data will only be used for processing travel arrangements and fulfilling legal requirements.
These Terms and Conditions are governed by English law and subject to the jurisdiction of the courts of England and Wales.
Supreme World Travel Ltd
trading as Hajj and Umra Express
ATOL No: 9382
Email: umrah@travelexpressuk.com
Address: [Insert registered address]
Telephone: [Insert phone number]
Discover the World, one Full Adventure at a Time!
1080 Brickell Ave - Miami
United States of America
info@travel.com
Travel Agency +1 473 483 384
Info Insurance +1 395 393 595
