Your Complete Guide to Creating an Account, Uploading Documents, and Booking Your Hajj Package via Hajj & Umrah Express.

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The journey of Hajj is the spiritual pinnacle for every Muslim, a pilgrimage that purifies the soul and reconnects us with Allah. While the intention (Niyyah) is paramount, navigating the modern logistics, especially the Saudi government’s digital system, is a necessary first step.

The Ministry of Hajj and Umrah has successfully centralized the process through the Nusuk Hajj platform, making it the official, one-stop shop for pilgrims from serviced countries, including the UK, USA, and many others.

If you’ve watched the detailed video walkthrough from the trusted team at Hajj & Umrah Express and prefer a text-based, step-by-step guide to refer back to, you’re in the right place. This guide breaks down the entire Nusuk Hajj registration process, from gathering documents to final booking.

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I. Phase 1: Pre-Registration Checklist (Documents & Requirements)

Before you even click “Register,” ensure you have the following essential items ready in digital format. Failure to meet these specifications is the number one cause of application rejection or delay.

Requirement	Specification & Key Details
Valid Passport	Must be valid for at least 6 months from your expected return date from Hajj. Upload the main photo and information page.
Personal Digital Photo	Size & Format: Typically 200×200 pixels (PNG or JPG). Background: Pure white. Attire: Formal and modest clothing. No filters or glasses.
Proof of Residence	Required for non-native passport holders (e.g., Green Card, residence permit, valid visa). Be prepared to upload a scanned copy.
Unique Email Address	A personal email (like Gmail, Outlook, etc.). Do not use a work email or one shared with a spouse/companion, as each pilgrim needs a unique address.
Mobile Phone	Ensure you have access to this number to receive the mandatory OTP (One-Time Password) for login and verification.
Vaccination Certificate	Mandatory: Quadrivalent Meningococcal (ACWY) vaccine certificate. Recommended: Seasonal flu shot.

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II. Phase 2: The Step-by-Step Nusuk Registration Walkthrough

This section guides you through the process on the official Nusuk Hajj portal (hajj.nusuk.sa).

1. Create Your Account and Verify

• Action: Go to the official Nusuk Hajj portal and click “Register Now” or “Start Registration.”
• Key Tip: Select your current country of residence. You will be prompted to enter your personal email address.
• Verification: An OTP (One-Time Password) will be sent to your email. Enter this code to verify your address and then set up your strong password. You will need to re-enter an OTP every time you log in.

2. Upload Documents

• Action: Upload the scanned copy of your passport and your personal photo.
• Crucial Tip on Data: Nusuk’s system attempts to automatically extract your personal data from the passport scan. Verify every single field (name spelling, date of birth, passport number, and expiry date) against your physical passport before proceeding. If there are errors, you can manually correct them.

3. Complete the Application Form

• Action: Fill in all required personal, health, and travel details.
• Key Details: This includes your current residential address, phone number (with country code), social status, and details about your occupation/employment.
• Health Information: Be accurate about your health status and any known medical conditions.

4. Add Family Members and Companions

• Action: On the ‘My Family’ or ‘Companions’ section, add anyone you intend to travel with, such as a wife, Mahram, or children.
• Crucial Advice: Do not ask family members to create individual accounts. By adding them to your primary profile, you ensure the group remains linked, which is vital for booking a single package and receiving a group visa. They will be sent their own verification link or code to link their profile to yours.

5. Submit for Verification

• Action: Carefully review the entire application one final time. Confirm that you have read and accepted all terms and conditions. Click “Submit.”
• Expectation: Your application status will change to “Pending Verification.” Verification timeframes vary, but patience is key. It can take anywhere from 24 hours to several weeks depending on the volume of applications.

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III. Phase 3: Post-Verification & Booking Your Package

Once your profile is verified and the Hajj packages are released for your region, you can proceed to booking.

Waiting for the “Audit Completed” Notification

Once your documents and profile are approved, you will receive an email confirmation that your profile “Audit has been Completed.” You are now eligible to view and book packages.

Securing Your Spot with the Nusuk eWallet

• Action: You must activate and top up the integrated Nusuk eWallet before you can book a package.
• Payment Advice: Only transfer the funds required for the package once you have made your final package selection. The eWallet uses digital payment methods, and funds are held until your booking is confirmed.

Selecting the Right Hajj Package

Choosing a package is a critical decision based on your budget and comfort level. You will select from packages offered by approved service providers, including trusted names like Hajj & Umrah Express.

Explore our current list of options here: Hajj Packages 2026

Key Package Variables Explained:

1. Package Type:
   • Non-Shifting: You stay in a single hotel in Makkah for your entire trip, including the days before and after the Mashair (Hajj rituals). Generally more convenient and expensive.
   • Shifting: You stay in one hotel before the Hajj days, then move (shift) to another accommodation outside the central area after the Hajj days. This can offer a balance of comfort and affordability.
2. Hotel Star Rating: Packages vary from premium 5-star hotels near the Haram to comfortable 3-star accommodations further away.
3. Inclusions: Packages bundle services like visa issuance, flights, catering (full-board/half-board), air-conditioned tents in Mina/Arafat, and ground transportation.

Booking and Final Confirmation

• Action: Select your preferred package, click “Confirm Booking,” and the funds will be deducted from your eWallet.
• What you receive: After successful payment, you will receive your Booking Confirmation, a detailed Itinerary, and your Visa Issuance details will be processed automatically by the system.

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V. Conclusion & Start Your Journey

The Nusuk Hajj platform is designed to make this sacred obligation transparent and accessible. By being prepared with your documents and following these steps diligently, you can focus less on the logistics and more on the spiritual preparation for the journey of a lifetime.

Remember: Hajj packages are limited and sell out quickly, especially the more sought-after and affordable options. Register early to secure your spot for Hajj 2026!

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Ready to see it in action?

Watch the full Nusuk Hajj Registration Walkthrough video by Hajjandumraexpress now for a visual, step-by-step guide!

If you have any questions about document resizing, Mahram rules, or package differences, our dedicated team at Hajj & Umrah Express is ready to assist you. Drop a comment below or contact us today!